MyHome-MyNeeds.com is a business classified website for goods and services. Our objective is to become a reliable partner for every house-hold and service provider.
Generally, when it comes to local service needs, we first seek to our known contacts since service is more of psychological or emotional which expects reliability, trustworthiness and good professional ethics.
When we do not get someone from our known contacts to address our service need, we turn to other sources with initial suspicion.
A study shows that about 80% of causes of misunderstandings and dis-satisfaction between the service provider and consumer are due to inexplicit communication, below par quality, cost escalation, schedule overrun, uncommitted or shortage of resources.
This problem is again persistent and only increase in the unorganized sector. We thought of few tools and processes as listed below to help building integrity and transparency so as to ease up those inconsistencies.
- To facilitate better data governance
- To provide Value added service
- To bring service as a positive experience
- To enable availed service pattern as reference
MyHome-MyNeeds.com strives to provide a platform for service silos and address common household needs. While our mission is to provide relevant tools and processes, our guiding beacon is customer satisfaction.
What is Dashboard?
It is a personal home page available for both service provider and consumer with different set of menu options. Signup and get experienced.
Why a registration or subscription is needed?
Because to avoid unwarranted usage of this website. To maintain genuine service provider base; this will become reliable to the consumers.
What is Feedback given by the consumers? How is it helpful?
It is a mechanism to measure service providers performance. The registered consumers provide feedback on -
- Quality of Work
- Time Adherence
- Cost of Work
We separately capture rating on them to help other consumers know about a particular service provider and to help evaluate the service provider himself.
Any guarantee given for confirmed or repeat business?
There is no guarantee given. It is to make professionals or service providers visible to the potential and needy consumers thereby improving the chances of getting business.
However, we capture regular feedback from the consumers who have taken your service earlier. If these measures are consistently good, there is an improved possibility of repeat business. Moreover, the results in Search Page is such that higher the feedback first.
What is service report or Trend?
It is a service record on your availed or performed services. Purpose is to provide a pattern on your service needs or business so that you might take corrective measures. This feature is available for both consumers and service providers through their dashboard.
What is the role of MyHome-MyNeeds.com in case of dispute between consumers and service providers?
Legally, we do not come inbetween. It is the consumer who selects a service provider up to his or her satisfaction. We encourage you to handle all the services formally thru work-order. That can serve as a proof in case of litigation.
What is work order?
One of the objectives of MyHome-MyNeeds.com is to bring in transparency or formal way of performing services. It is this instrument or work order that a consumer places against the selected service provider stating his need with clear scope description. This might stand as a proof in case of dispute or litigation between them.
149, G.S.T Road, Chrompet,
Chennai - 600 044.
Tamil Nadu, INDIA
Ph : +91 44 2238 8554
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